R | O | G | A | N

I n c o r p o r a t e d

Service

 

In recognition of a successful assessment to

ISO/IEC 17025:2005, accreditation is granted to

Rogan Incorporated

Answers to your questions about scale

services at Rogan Incorporated.

 

Why do scales need pre-scheduled routine

maintenance and calibration services?

Confirm scale accuracy and performance.

Maintain documented evidence of scale accuracy.

Lower scale out-of-specification liability.

Avoid non-compliance issues when audited.

$$ Increase profits by reducing product give-away, not to mention costly recalls from consumer shortages.

 

Why should I consider Rogan Incorporated for scale services and calibrations?

Rogan has been servicing scales in Iowa and Illinois since 1960. Our staff has over 200 years of experience.

Our reference standards are traceable to NIST and most are audited at least every 90 days for accuracy.

State of the art mobile technology provides customers clear and concise documentation including pre-inspection and corrected findings including acceptable tolerances, testing

procedures performed, and weight certification information.

Factory training, yesterday, today, and tomorrow.

What about meeting the quality standards of our ISO or QS certifications?

 

All service and calibrations are performed in compliance to the rules and regulations set forth by the NIST Handbook 44, NTEP, and or ISO 17025:2005 standards.

• All weight standards used are certified and traceable to the Department of Weights and Measures.

Service personnel are licensed in the state of Illinois and registered in the state of Iowa to perform installations, service, repairs, or reconditioning of weighing or measuring devices used in trade or commerce.

• We have documented programs such as Safety, Total Quality Management, and we are ISO-17025 Accredited.

 

I have a fixed budget, what can Rogan do to help?

 

As a Rogan scale service agreement customer, you can count these financial benefits.

A fixed agreement price per regularly scehduled service visit for one year.

New scales purchased from Rogan are automatically added to the service agreement at N/C for up to a 1 year.

Reduced hourly and travel rates (approx. 20% savings) on all non-scheduled service trips.

Preferred rates on our rental scales.

 

What happens when I have a breakdown?

 

All service agreement customers have access to the following:

Service 24 hours a day, 7 days a week.

4 service locations, Quad Cities, Cedar Rapids, Des Moines, and Southeast Iowa

10 service vehicles for quick response.

On-hand inventory of over $ 200,000 and over $ 10,000,000 immediately available from our suppliers.

Rental scales in stock and available to help reduce down time.

 

Weight Mass Certifications! We have two NIST certified Metrologists on staff who can certify 25, 50, 500, and 1,000 lbs Class F weight masses.